ITSM - ServiceNow Software Managed Services
| Bidders ID: | NBD15509207757466071 |
|---|---|
| Due Date: | Oct 16, 2026 |
| Posted Date: | Sep 29, 2026 |
| Level of Government: | State & Local |
| State: | Alaska |
| Agency: | ALASKA NATIVE TRIBAL HEALTH CONSORTIUM |
| Category: |
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| Solicitation Number: | RFP 26-R-87263 |
| Source: | Members Only |
Project Description: ANTHC is replacing Cherwell with ServiceNow ITSM. The initial implementation is intended to establish approved foundational incident, request, change, knowledge, service catalog, portal, assignment group, notification, access-control, reporting, dashboard, and workflow capabilities. ANTHC requires an optional support model because ongoing platform administration, maintenance, release support, reporting, minor enhancements, backlog work, and knowledge transfer will continue after implementation.
Mandatory Pre-Proposal Conference scheduled for Friday, September 11, 2026 at 11:00 am, AKST.
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