Integrated Digital Platform and Website Modernization Services

Bidders ID: NBD15349526475654395
Due Date: Aug 7, 2026
Posted Date: Jul 27, 2026
Level of Government: State & Local
State: Colorado
Agency: City of Grand Junction
Category:
  • D - Automatic Data Processing and Telecommunication Services
Source: Members Only

Integrated Digital Platform and Website Modernization Services
RFP-5955-26-KF
Responses Due August 7, 2026, before 1:00 p.m.


Attachment Preview

Request for Proposal
RFP-5955-26-KF
Integrated Digital Platform and Website
Modernization Services
Proposal Deadline
August 3, 2026, before 1:00 p.m. Mountain Daylight Time (MDT)
Electronic Submission Only
Proposals Must Be Submitted Exclusively Through
BidNet Direct® – Rocky Mountain E-Purchasing System (RMEPS)
????https://www.bidnetdirect.com/colorado/city-of-grand-junction
Important Notice
The City of Grand Junction does not control or administer vendor access to the BidNet®
Direct system. Proposers are solely responsible for ensuring a successful submission.
Technical assistance must be requested directly from BidNet at (800) 835-4603.
Virtual Solicitation Opening
All City solicitation openings will be conducted virtually.
For meeting access and participation details, refer to Section 1.9.
Purchasing Agent Contact
Kathleen Franklin
kathleenf@gjcity.org
970-244-1513
Table of Contents
Section 1.0. Administrative Information & Conditions for Submittal........................ 3
1.4. Purpose .................................................................................................... 3
1.9. Proposal Submission and Solicitation Opening ................................... 4
Section 2.0. General Contract Terms and Conditions.............................................. 10
Section 3.0: Insurance Requirements ....................................................................... 20
Section 4.0: Specifications and Scope of Services.................................................. 22
4.11. Attachments ........................................................................................... 37
4.12. Tentative Calendar of Events................................................................ 37
Event and Details
Date
Solicitation Issued/Posted
Published via BidNet® Direct – RMEPS
July 10, 2026
Inquiry deadline
July 22, 2026, before 5:00 p.m.
No questions are accepted after the close of
business on this date
Final Addendum Issued (if applicable)
July 24, 2026
Proposal Submission Deadline
Electronic submission via BidNet® Direct only
August 3, 2026, before 1:00 p.m.
MDT
Evaluation of proposals
Internal review by DDA-appointed committee
August 3-7, 2026
Interviews (if required)
August 18, 2026, only
Contract Award and Execution
August 28, 2026
Subject to completion of evaluations, interviews (if
conducted), successful negotiations, new supplier
registration, and DDA Board approval.
Section 5.0: Preparation and Submittal of Proposals .............................................. 38
Section 6.0. Evaluation Criteria and Factors ............................................................ 44
Section 7.0. Solicitation Response Form .................................................................. 51
Subcontractor Disclosure ................................................................................... 55
RFP-5955-26-KF
Page 2 of 55
Section 1.0. Administrative Information & Conditions for Submittal
1.1. Americans with Disabilities Act (ADA) Compliance Mandate: All documents,
forms, attachments, electronic content, and other materials submitted in response to
this Solicitation, as well as all deliverables, reports, presentations, websites,
applications, electronic documents, and other materials created, developed, or
provided under any resulting Contract, shall comply with the requirements of Colorado
House Bill 21-1110 (HB21-1110), including §§ 24-85-101, C.R.S., et seq., and the
Accessibility Standards for Individuals with a Disability adopted by the Colorado Office
of Information Technology pursuant to § 24-85-103(2.5), C.R.S.
All documents, websites, applications, and other electronic content shall conform to
the State of Colorado's accessibility standards, including compliance with Level AA
of the current version of the Web Content Accessibility Guidelines (WCAG), as
adopted by the State.
1.2. Required Review: The Proposer is responsible for thoroughly reviewing all
Solicitation Documents and obtaining a complete understanding of the Scope of
Services, project requirements, conditions, instructions, and all applicable laws,
regulations, policies, and procurement requirements associated with this Solicitation.
Submission of a proposal shall constitute acknowledgment that the Proposer has
reviewed the Solicitation Documents and can perform the Services as specified.
1.3. Issuing Office: This solicitation is being administered by the City of Grand
Junction, Colorado Purchasing Division on behalf of Downtown Grand Junction
(DDA). The Purchasing Agent responsible for this procurement is:
Kathleen Franklin
Purchasing Agent
City of Grand Junction, Colorado
kathleenf@gjcity.org
Except as may be provided during any pre-proposal meeting or site visit conducted
in connection with this Solicitation, all inquiries, requests for clarification, concerns, or
other communications regarding this Solicitation, including those related to the
procurement process, specifications, or Scope of Services, shall be submitted in
writing to the Purchasing Agent.
Communication with any other City employee, DDA Board member, DDA staff
member, or representative regarding this Solicitation may result in the disqualification
of the Proposer's submission.
1.4. Purpose
Downtown Grand Junction (DDA) in Grand Junction, Colorado is soliciting competitive
proposals from qualified firms to provide professional consulting, implementation, and
support services for a comprehensive digital platform modernization initiative. The
DDA seeks an experienced Consultant to evaluate its current digital environment and
implement an integrated, scalable solution that enhances operational efficiency,
stakeholder engagement, and long-term organizational effectiveness.
RFP-5955-26-KF
Page 3 of 55
The project includes, but is not limited to, Customer Relationship Management (CRM),
website migration, communications, data integration, workflow automation, reporting,
digital engagement solutions, and future artificial intelligence (AI)-enabled
capabilities. The selected Consultant will work collaboratively with the DDA to develop
a modern digital ecosystem that streamlines business processes, improves data
management and reporting, enhances user experiences, and provides a flexible
foundation for future growth.
A detailed description of the required Services, deliverables, and performance
expectations is provided in Section 4.0. All Services shall be performed in accordance
with the terms, conditions, and requirements set forth in this Solicitation and
incorporated into any resulting Contract.
1.5. Non-Mandatory Pre-Proposal Meeting: No pre-proposal meeting will be conducted
for the Solicitation.
Proposers shall rely on the information provided in this Solicitation and any addenda
issued by the Purchasing Agent and are responsible for submitting questions in
accordance with Section 1.19
1.6. City: City of Grand Junction, Colorado refers to the City's Purchasing Division, which
is administering this Solicitation on behalf of DDA.
1.7. Compliance: By submitting a proposal, the Proposer acknowledges and agrees to
comply with all terms, conditions, requirements, and instructions contained in this
solicitation, including any modifications issued through addenda. If a Proposer
identifies any ambiguity, omission, or conflict within the solicitation documents that
might affect its understanding of the requirements, the Proposer shall request
clarification from the Purchasing Agent prior to the inquiry deadline. Failure to request
clarification shall not relieve the Proposer of its obligation to comply fully with the
requirements of the Contract.
1.8. Controlling Authority: The 2024 version of the City of Grand Junction Procurement
Policy is controlling.
1.9. Proposal Submission and Solicitation Opening
Proposers shall prepare and submit proposals in accordance with the requirements
outlined in Section 5.0, Preparation and Submittal of Proposals. All proposals
shall adhere to the formatting, content, and submission guidelines specified in that
section.
To participate in the public proposal opening, Proposers and interested parties may
refer to the virtual meeting information provided below:
Solicitation Opening:
RFP-5955-26-KF
Integrated Digital Platform and Website Modernization Services
Date/Time:
August 3, 2026, 1:00 p.m. (America/Denver)
RFP-5955-26-KF
Page 4 of 55
Join the meeting from a computer, tablet, or smartphone:
????https://meet.goto.com/901245989
Dial in using a phone:
Access Code: 901-245-989
United States: +1 (646) 749-3122
Join using a video-conferencing room or system:
Meeting ID: 901-245-989
Dial in or type: 67.217.95.2 or inroomlink.goto.com
Or dial directly: 901245989@67.217.95.2 or 67.217.95.2##901245989
Get the app now and be ready when the meeting starts:
????https://meet.goto.com/install
1.10. Public Disclosure Notice: Pursuant to the Colorado Open Records Act (CORA), all
materials submitted in response to this solicitation shall be considered public records
and may be subject to public disclosure, except for information specifically designated
as confidential, proprietary, or trade secret by the Proposer, and only to the extent
permitted by law.
Upon award and execution of a contract, the solicitation file, including all responsive
proposals, shall be available for public inspection in accordance with CORA and upon
receipt of an Open Records Request. This includes proposals submitted by the non-
awarded Proposer(s).
Public disclosure is also subject to the applicable provisions of CORA in the event the
solicitation or resulting project is canceled.
1.11. Public Disclosure Record: If the Proposer knows that any of its employees or
subcontractors have an immediate family relationship with a City employee or elected
official, the Proposer shall disclose the name(s) of such individual(s) to the
Purchasing Agent. The identified individual(s) shall file a Public Disclosure Record
and/or Statement of Financial Interest, as required by applicable City policies or
ordinances, before conducting business under any resulting Contract.
1.12. Collusion Clause: By submitting a Proposal, each Proposer certifies that it has not
engaged in any collusive action or activity that would violate applicable federal or
state antitrust laws, rules, or regulations. Any Proposal determined to contain
evidence of collusion may be rejected. DDA reserves the right, in accordance with
the City of Grand Junction Procurement Policy, to reject any Proposal affected by
such conduct and to take any other action permitted by applicable law.
1.13. Gratuities and Kickbacks: The Proposer certifies that no gratuities, kickbacks, or
contingent fees have been or will be offered, solicited, or paid in connection with this
Proposal or any resulting Contract. This includes, but is not limited to, the offering or
payment of commissions, gifts, or other consideration contingent upon the award of
a Contract. If the Proposer breaches this certification, DDA reserves the right to reject
RFP-5955-26-KF
Page 5 of 55
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