| Bidders ID: |
NBD14153969534251224 |
| Due Date: |
Dec 17, 2026 |
| Posted Date: |
Nov 2, 2026 |
| Level of Government: |
State & Local |
| State: |
Maryland |
| Agency: |
State Government of Maryland |
| Category: |
- X - Lease or Rental of Facilities
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| Solicitation Number: |
BPM057936 |
| Source: |
Members Only |
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ID:
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BPM057936
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Title:
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Call Center
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Status:
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Open
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Due / Close Date:
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12/17/2026
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Publish Date:
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11/2/2026 6:51:38 AM
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Main Category:
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Call center software as a service
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Solicitation Type:
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RFP: Double Envelope Proposal
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Issuing Agency:
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Maryland Health Benefit Exchange
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Alternate ID
Call Center/ Consolidated Services
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Solicitation Type
RFP: Double Envelope Proposal
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Main Category
Call center software as a service
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Issuing Agency
Maryland Health Benefit Exchange
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Procurement Officer / Buyer
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Email
shirelle.green1@maryland.gov
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Additional Instructions
Please ensure you read the key information sheet for details. Also, please feel free to email me with any questions.
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Project Cost Class
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Pre-Bid Conference Information
Pre-Bid Conference Date (EST)
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Pre-Bid Conference Details
Meeting link meet.google.com/nfi-pukx-emd Join by phone (US) +1 415-534-9405 PIN: 645639466
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Small Business Reserve Designation
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Procurement Program Participation Goals
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VSBE Participation (%)
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MBE Participation (%)
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African American MBE Participation (%)
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Asian American MBE Participation (%)
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Hispanic American MBE Participation (%)
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Women-Owned MBE Participation (%)
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DBE Participation (%)
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SBE Participation (%)
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Socio Economic Participation Criteria
Procurement Officer / Buyer
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Alternate Link
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Title
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Type
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Att.
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Last Modified on UTC-5
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Creation Date UTC-5
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Validity End Date
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Bid Proposal
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Attachments & Appendixes (Approved)
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11/2/2026 6:48:25 AM
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11/2/2026 6:48:25 AM
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RFP
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Attachments & Appendixes (Approved)
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11/2/2026 6:47:52 AM
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11/2/2026 6:47:52 AM
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Appendix 1 / Abbreviations and Definitions
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Attachments & Appendixes (Approved)
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10/28/2026 8:23:59 AM
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10/28/2026 8:23:59 AM
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Exhibit 2 Sample Contract
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Attachments & Appendixes (Approved)
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10/28/2026 8:23:24 AM
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10/28/2026 8:23:24 AM
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NON-EXCHANGE ENTITY AGREEMENT (NEEA)
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Attachments & Appendixes (Approved)
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10/28/2026 8:21:34 AM
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10/28/2026 8:21:28 AM
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Disclaimer: The details regarding bids, requests for proposals (RFPs), and requests for qualifications (RFQs) on this site are provided for convenience and do not represent official public notice. To respond to or inquire about bids, RFPs, or RFQs, please contact the appropriate government department.
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