Temporary Staffing Services for Austin 311 and AE Utility

Bidders ID: NBD13296946277413134
Due Date: Oct 8, 2026
Posted Date: Sep 30, 2026
Level of Government: State & Local
State: Texas
Agency: City of Austin
Category:
  • Q - Medical Services
  • R - Professional, Administrative and Management Support Services
Solicitation Number: RFP 1100 MTL3006
Source: Members Only
Type:
Request For Proposals (RFP)

Status: Open
Solicitation Number: RFP 1100 MTL3006
Description: Temporary Staffing Services for Austin 311 and AE Utility
Summary: Temporary Staffing Services for the Contact Centers
Basic Information
Contact Information
Authorized Contact Names:
Solicitation Specific
Questions:

Melissa Le

(512) 974-1768

melissa.le@austintexas.gov
Small Minority Business
Resources Questions:

Johnathan Williams

(512) 9741295
smbrcompliancedocuments@austintexas.gov
Dates & Times
Important Solicitation Dates:

Solicitation Published:
08/03/2026 07:20 AM

Response Due:

Prior to 10/08/2026, 02:00 PM

Response Opening:

10/08/2026, 03:00 PM
Special Notes
Special Notes:
None Available

Attachments
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File Description Type Date
Addendum 7 pdf 09/30/2026 Download
Addendum 6 pdf 09/18/2026 Download
Addendum 5 pdf 09/16/2026 Download
Addendum 4 pdf 09/11/2026 Download
Addendum 3 pdf 08/28/2026 Download
Addendum 2 pdf 08/14/2026 Download
Addendum 1 pdf 08/07/2026 Download
Cover Page v7 pdf 09/30/2026 Download
Solicitation Instructions v2 pdf 09/18/2026 Download
Terms and Conditions v1 pdf 09/11/2026 Download
General Offer and Certifications v1 docx 09/11/2026 Download
Scope of Work V2 pdf 09/11/2026 Download
Price Sheet v2 xlsx 09/16/2026 Download
FACTA Affidavit of Compliance pdf 08/03/2026 Download
Austin Energy Data Handling Controls pdf 08/03/2026 Download
Network Connection Agreement pdf 08/03/2026 Download
Policies Acknowledgements and Guidelines pdf 08/03/2026 Download
City of Austin Telework Standards pdf 08/03/2026 Download
Service Level Assessment (SLA) Sample Scorecard xlsx 08/03/2026 Download
Job Descriptions pdf 08/03/2026 Download
Commodities
Associated Commodities
Description Code
Employment Agency and Search Firm Services (Includ 96130
Trade Summary
Description Category Code
Employment Agency And Search Firm Services (Includ Non-professional 96130

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