Enterprise Customer Experience 2 (ECX) 2 - Request for Information (RFI)

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Bidders ID: NBD00159969431522592
Due Date: Nov 12, 2026
Posted Date: Nov 2, 2026
Level of Government: Federal
State: Vermont
Agency: HOMELAND SECURITY, DEPARTMENT OF
Category:
  • D - Automatic Data Processing and Telecommunication Services
  • R - Professional, Administrative and Management Support Services
Solicitation Number: 70SBUR27I00000002
Source: Members Only
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Enterprise Customer Experience 2 (ECX) 2 - Request for Information (RFI)
Active
Contract Opportunity
Notice ID
70SBUR27I00000002
Related Notice
Department/Ind. Agency
HOMELAND SECURITY, DEPARTMENT OF
Sub-tier
US CITIZENSHIP AND IMMIGRATION SERVICES
Office
USCIS CONTRACTING OFFICE(ERBUR)
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General Information View Changes
  • Contract Opportunity Type: Sources Sought (Updated)
  • Updated Published Date: Nov 02, 2026 04:11 pm EST
  • Original Published Date: Oct 28, 2026 03:24 pm EDT
  • Updated Response Date: Nov 12, 2026 08:00 am EST
  • Original Response Date: Nov 12, 2026 08:00 am EST
  • Inactive Policy: 15 days after response date
  • Updated Inactive Date: Nov 27, 2026
  • Original Inactive Date: Nov 27, 2026
  • Initiative:
    • None
Classification
  • Original Set Aside: No Set aside used
  • Product Service Code:
  • NAICS Code:
    • 517111 - Wired Telecommunications Carriers
  • Place of Performance:
    VT 05495
    USA
Description View Changes

**The purpose of this revision 1 is to update the maximum number of pages for responses from 7 pages to 15 pages, as shown in highlighted text in Revision 1 attachment.**

The purpose of this RFI is to understand the landscape of vendors, including both those that currently hold contracts on government vehicles and those that do not, that can provide the type of service outlined below. United States Citizenship and Immigration Services (USCIS) aims to identify vendors that provide the required services and can recruit and retain staff with the experience and skills needed to meet the needs of this requirement. The results of this RFI will aid the government in determining if small business can perform this work and if any specific set-asides are appropriate. Additionally, responses to the RFI will be used to help USCIS determine which contract vehicle to use. The period of performance is not yet established at this time. This is a recompete of 70SBUR22F00000252, not a follow-on requirement. Please refer to Attachment 70SBUR27I00000002 for more information and RFI submission requirements.


Attachments/Links
Contact Information
Contracting Office Address
  • 124 Leroy Road
  • Williston , VT 05495
  • USA
Primary Point of Contact
Secondary Point of Contact
History

Related Document

Oct 28, 2026[Sources Sought (Original)] Enterprise Customer Experience 2 (ECX) 2 - Request for Information (RFI)
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