twenty first century,tfcc,college university campus alert,emergency notification,employee accountability,public alert & warning,overflow call center support,inbound call handling,outbound call handling,crisis management,mass public notificaiton,inbound information hotlines,business continuity planning,mobile workforce management,customer data accuracy,hosted solution,customer self-service,advanced speech recognition,disaster preparedness & recovery,outage notification,university emergency notification

twenty first century - tfcc - allows clients to handle high volumes of inbound calls during peak calling situations, delivers reliable outbound communications during emergencies, aids in disaster planning, offers field management solutions and helps clients maintain customer data accuracy.