Contractor Directory > CUSTOMER SERVICE UNIVERSITY, INC

CUSTOMER SERVICE UNIVERSITY, INCYorktown, Virginia

CUSTOMER SERVICE UNIVERSITY, INC
(757) 872-7337
121 Lafayette Rd Yorktown, VA 23690-3606
Fax:757-872-0201
Map & Directions

Products & Services

On-Site Training: Train-the Trainer; Team Building; Comm Skills; Customer Service; Supervision; Interviewing; Employee Accountability & Conflict Prevention; Marketing; E-Service; CRM on the Web; Public Speaking; Satisfaction Measurement, Application of IT
Brochures and handbooks related to all service capabilities.

Keywords

  • Attitude
  • Communication
  • Criteria
  • Customer
  • Development
  • Education
  • Employee
  • Ettiquette
  • Evaluation
  • Hiring
  • Instruction
  • Marketing
  • Measurement
  • Motivation
  • Process
  • Profitability
  • Redesign
  • Sales
  • Satisfaction
  • Service
  • Skills
  • Standards
  • Teams
  • Telep

NAICS Code(s)

541611
Administrative Management and General Management Consulting Services
541612
Human Resources and Executive Search Consulting Services

Contracts

Name:Colonial Williamsburg Foundation
Contract:Comm Skills
Start:01/01/2002
End:01/16/2002
Value:1,500
Contact:Rich Krapf
Phone:757-220-7615
Name:Colonial Williamsburg Foundation
Contract:Train-the-Trainer
Start:11/01/2001
End:11/30/2001
Value:$2,000
Contact:Richard Krapf
Phone:757-220-7615
Name:Williamsburg Chamber of Commerce Foundation
Contract:Customer Service
Start:03/01/2001
End:03/30/2002
Value:2,400
Contact:Bob Hershberger
Phone:757-229-6511
Name:Science Applications International Corporation (SAIC)
Contract:HQ ACC Reengineering
Start:09/01/1998
End:05/31/1999
Value:52,000.
Contact:Don Streater, SAIC, Hampton, VA
Phone:757-838-5299
Name:Retail Alliance, Norfolk, VA
Contract:Telephone Sales
Start:
End:02/21/2001
Value:500.
Contact:Annaliza Gonzales, Asst Director, Partnership Development
Phone:757-455-9307
Name:Pope Air Force Base
Contract:CRM, Team Bldg
Start:
End:02/28/2002
Value:$5,000
Contact:Major Andy Whisnant
Phone:910-394-4592
Name:Science Applications International Corporation (SAIC)
Contract:AFFTC Reengineering
Start:10/01/2000
End:09/30/2001
Value:88,000.
Contact:Don Streater, SAIC, Hampton, VA
Phone:757-838-5299
Name:National Seminars Group, Shawnee Mission, KS
Contract:HRD Seminar
Start:11/27/2000
End:12/01/2000
Value:1,450.
Contact:Deia Rank, Curriculum Department
Phone:913-432-7833

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