Contractor Directory > MICROLOG CORPORATION OF MARYLAND

MICROLOG CORPORATION OF MARYLANDGaithersburg, Maryland

MICROLOG CORPORATION OF MARYLAND
(301) 540-5501
401 Professional Dr Ste 125 Gaithersburg, MD 20879-3468
Fax:301-540-5501

Products & Services

microlog, unique, unique, ivr, interactive voice response unit, call center, call, web-based call center, contact, contact center, management, web enablement, thin client, intelligent routing, skills-based routing, cti, computer telephony integration, soft acds, push pages, web call back, online assistance, voice over ip, internet based call centers, relationship management, call center reports, unified queuing, web collaboration
microlog's unique family of call center products provides a variety of open-architecture solutions for the modern-day contact center such as: computer telephony integration, interactive voice response, web collaboration, intelligent and skills-based routing,unified queuing, media integration including; email, fax, voice, web, and voice-over ip. microlog's systems integration consultation provide the customer with over 30 years of call center experience. the company's professional services encompass the migration of e-commerce into the traditional " call center" environment by web enablement, as well supporting all inbound media, telephone, e-mail, fax, and for contact centers.

NAICS Code(s)

334210
Telephone Apparatus Manufacturing
334290
Other Communications Equipment Manufacturing
511210
Software Publishers
541490
Other Specialized Design Services
541511
Custom Computer Programming Services
541512
Computer Systems Design Services
541513
Computer Facilities Management Services
541519
Other Computer Related Services

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