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call center performance management (ccpm) software from performix solutions helps call centers to harness the economic potential of your most valuable resource - your people. if you manage outbound call centers (also called telemarketing call centers or telemarketing contact centers), or you are looking to add call center best practices to improve your call center operations, employee performance assessment and overall outbound and incoming call center management, then call center performance management and employee performance software from performix solutions is the answer.