Contractor Directory > FIRST TOUCH COMMUNICATIONS
FIRST TOUCH COMMUNICATIONSWashington, District Of Columbia
(202) 546-2013
208 Parker St Ne
Washington, DC 20002-3528
Fax:202-546-2014
Products & Services
Professional Services for Customer Interaction & Help Desk Project Design & Management, Quality Processes, Control & Management, Needs Analysis, Incident Management, Mission Critical Application support, Technology Standards and Soft Skills training
Teloquent Interaction Systems, Syntellect, APALU Answer System, Remedy Action Request
Keywords
- Call Center
- Infrastructure
- System Engineering
- Integration
- Ivr
- Acd
- Vru
- Consumer Service
- Help Desk
- Project Managament
- Application Design
- Speech Recognition
- Crm
- Pbx
- Noc
NAICS Code(s)
- 541511
- Custom Computer Programming Services
- 541512
- Computer Systems Design Services
- 541519
- Other Computer Related Services
- 541618
- Other Management Consulting Services
Contracts
| Name: | District of Columbia Goverment Department of Employment Services |
|---|---|
| Contract: | UI Modernization IVR |
| Start: | 01/08/2003 |
| End: | 04/30/2005 |
| Value: | 1M |
| Contact: | Daryl Hardy |
| Phone: | 202-698-5413 |
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Company Information
- Company Name:
- FIRST TOUCH COMMUNICATIONS
- Address:
- 208 Parker St Ne
- City:
- Washington
- State:
- District Of Columbia
- Zip Code:
- 20002-3528
- Phone:
- 202-546-2013
- Fax:
- 202-546-2014
- Contact Person:
- TANYA ANNE CALLAWAY
- Contact Title:
- President and CEO
- Legal Structure:
- Corporation
- Year Established:
- 2001
- Business Type:
- Research and Development (15 %)
- Service (85 %)
- Ownership:
- Black American
- Woman Owned
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