Oracle Java Licenses

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Bidders ID: NBD00159294639919747
Due Date: Sep 30, 2024
Posted Date: Sep 30, 2024
Level of Government: Federal
State: District of Columbia
Agency: HOUSING AND URBAN DEVELOPMENT, DEPARTMENT OF
Category:
  • D - Automatic Data Processing and Telecommunication Services
Solicitation Number: NOF-0009
Source: Members Only
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Oracle Java Licenses
Active
Contract Opportunity
Notice ID
NOF-0009
Related Notice
Department/Ind. Agency
HOUSING AND URBAN DEVELOPMENT, DEPARTMENT OF
Sub-tier
HOUSING AND URBAN DEVELOPMENT, DEPARTMENT OF
Office
CPO : RESEARCH AND COMMUNITY SUPPOR
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General Information
  • Contract Opportunity Type: Combined Synopsis/Solicitation (Original)
  • Original Published Date: Sep 30, 2024 07:10 am EDT
  • Original Date Offers Due: Sep 30, 2024 02:00 pm EDT
  • Inactive Policy: 15 days after date offers due
  • Original Inactive Date: Oct 15, 2024
  • Initiative:
    • None
Classification
  • Original Set Aside:
  • Product Service Code: DA10 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE
  • NAICS Code:
    • 541519 - Other Computer Related Services
  • Place of Performance:
    Washington , DC 20410
    USA
Description

HUD is requesting the support maintenance renewal of the Oracle and JAVA software licenses listed below, from aithorized resellers. Software maintenance shall include:

 Program updates, fixes, security alerts and critical patch updates.

 Tax, legal, and regulatory updates.

 Upgrade scripts

 Certification with most third-party products

 Major product and technology releases including general maintenance

release, selected functionality releases and documentation updates.

 Assistance with service twenty-four (24) hours per day seven (7) days perweek.

 Access to Oracle MetaLink, eSupport portal, BID Portal, Skywire OnlineSupport Portal and ClearApp Support (24X7 web-based customer supportsystem) including the ability to log service requests online.

 Non-technical customer service during normal business hours, normal business hours are Monday through Friday 8:00am 5:00pm EST.

 Invites to free training or webinar conducted by Oracle when new upgrades or new features are available within the licensed application products.

 Single point of contract for support escalations


Attachments/Links
Contact Information
Contracting Office Address
  • 451 7TH STREET, SW
  • WASHINGTON , DC 20410
  • USA
Primary Point of Contact
Secondary Point of Contact


History
  • Sep 30, 2024 07:10 am EDTCombined Synopsis/Solicitation (Original)

Related Document

Oct 1, 2024[Combined Synopsis/Solicitation (Updated)] Oracle Java Licenses
Oct 3, 2024[Combined Synopsis/Solicitation (Updated)] Oracle Java Licenses
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